FAQ
PAYMENT
Our shop accepts Secure payments by: Visa, Mastercard, American Express and Discover or regular account payments made trough Paypal. You are not required to have a Paypal account to purchase from this store.
SHIPPING
Standard U.S. shipping will usually take 5-7 business days after your order has been processed. Orders are usually processed between 24-48 hours and shipped within 1-3 business days using USPS with tracking information. Shipping insurance available upon request.
INTERNATIONAL
International delivery time varies by country. We ship USPS International First Class. Please allow 2-4 weeks. Orders shipped outside the U.S. are subject to regular customs duties and fees, which Succulove is not responsible for. Succulove is not responsible for any lost items while in international transit. Shipping insurance available upon request.
HOLIDAY SHIPPING
We will do everything we can to make sure your order arrives on time for the holidays. If there is a conflict, we will email you prior to shipping to provide options to meet your deadline.
EXCHANGE
Exchanges are allowed within 7 days of delivery. Contact us directly to set up an exchange. Items marked as Final Sale do not apply for any exchanges or returns.
RETURNS
Returns are allowed within 7 days of delivery. Items must be in brand new reselling condition. A possible re-stocking fee will vary on the amount of items returned. Items marked as Final Sale do not apply for any exchanges or returns. Contact us about your return.
or email [email protected]